HubSpot
Phone Number

Track Phone HLR Status with Clean Dial's New Contact Property

Never Wonder Which Phone Numbers Are Live Again

If you're managing contact data in HubSpot, you know the frustration: which phone numbers in your database are actually active?

Which contacts can your sales team confidently call right now?

Clean Dial's latest update solves this with the HLR Status contact property, which automatically tracks real-time network connectivity for every contact.

What's New: The HLR Status Property

When you perform an HLR Lookup with Clean Dial, the app automatically updates a custom dropdown property called HLR Status on the contact record. You get direct visibility into mobile connectivity, identifying if a line is:

  • Live: The number is active and currently registered on a carrier network.
  • Dead: The number is disconnected or no longer exists.
  • Absent: The number is currently unreachable on the network.

This property works alongside the Last HLR Query timestamp, letting you monitor the freshness of your network data and track exactly when a number was last verified.

How It Works (Zero Effort Required)

The HLR Status property is created automatically when you install Clean Dial. Every time you run an HLR Lookup through a workflow, Clean Dial updates the status, line type, and timestamp.

There's nothing to configure. You can find the property in the "Clean Dial Properties" group on your contact records, right alongside properties like Phone Line Type and Phone Carrier. Plus, because the update happens in the background, it has zero impact on your workflow speed :)

Real-World Use Cases

Scenario 1: Qualify Leads Before Assignment

Build a workflow that performs an HLR Lookup on new leads, then only assigns contacts with HLR Status = Live to your sales reps.

Scenario 2: Automated Database Hygiene

Create a list of contacts where HLR Status = Dead and automatically route them to a data enrichment process or remove them from active sequences.

Scenario 3: Identify Line Types

Use the Phone Line Type property to instantly segment your contacts into Mobile, Landline, or VoIP to ensure you are routing your outreach correctly.

Scenario 4: Track Data Decay

Build a report using the Last HLR Query to identify old records that need a fresh network check to keep your outreach lists fresh.

Built for HubSpot Admins

Clean Dial is designed to work natively within HubSpot workflows. You don't need technical knowledge or custom code. Just add the HLR Lookup action to any contact workflow, and Clean Dial handles the rest, including updating carrier info and ported status.

With Clean Dial's tiered pricing starting with a Free Tier for unlimited formatting and 10 free HLR credits for every new install, you can test live network connectivity on your database today.

Stop guessing which phone numbers are active! You can Install Clean Dial here and start tracking HLR network success automatically.

Written by
Tikita Tolley
  -  
December 8, 2025