HubSpot
AI Tools

HubSpot Commerce Still Loves a Good Mess

Commerce in HubSpot is getting better. But it still loves a good mess.

Here’s the scenario:

You’ve got a 7-Day Free Trial deal.

The user converts - nice!

But they used a generic payment link.

HubSpot, being helpful, creates a brand-new deal.

Now you’ve got two deals for the same customer:

  • One tracking the trial
  • One tracking the payment
  • And zero tracking that actually makes sense

The Commerce GPT Fix

Our new Commerce GPT spotted this instantly:

“Disable the auto-deal creation. Link records with workflows instead.”

Here’s its playbook:

  • Join the beta for CRM record association in workflows
  • Turn off the “new deal for every payment” setting
  • Sync contact IDs across deals
  • Use deal workflows to stitch them together

The Result

Clean records.
Proper deal progression.
Reporting that doesn’t require a prayer.

This GPT is built for people trying to untangle revenue flows and get paid without blowing up their CRM.

If you’re stitching payments, quotes, and deals together - it’s worth a try.

Try Commerce for HubSpot GPT today!