Track when each contact's phone number was last validated with automatic timestamp logging

Overview

Clean Dial's Phone Validation Timestamp Tracking automatically records when each contact's phone number goes through validation in your HubSpot workflows. This feature creates a complete audit trail of your data quality efforts and helps you monitor the freshness of your validated phone numbers.

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How It Works

When contacts pass through a Clean Dial validation workflow action, the system automatically:

1. Validates the phone number using Clean Dial's validation engine
2. Creates a timestamp of the validation event
3. Saves this timestamp to a custom property called Last Phone Validation on the contact record

This happens seamlessly in the background - no additional setup required in your workflows.

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Setting Up the Custom Property

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To view validation timestamps on your contact records:

1. Navigate to CRM > Contacts
2. Select any contact record
3. Go to Key Information section
4. Click Actions > Customize Properties
5. Search for "Last Phone Validation" under the Clean Dial section
6. Add the property to display on contact records

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Benefits

Data Quality Monitoring

• See at a glance which contacts have recently validated phone numbers
• Identify contacts that may need re-validation
• Track your data hygiene efforts over time

Compliance & Reporting

• Maintain audit trails for phone number validation
• Generate reports on data quality initiatives
• Demonstrate due diligence in contact data management

Workflow Optimization

• Filter contacts based on validation recency
• Create follow-up workflows for contacts with older validations
• Prioritize outreach to recently validated numbers

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Use Cases

Re-validation Workflows

Create workflows that trigger re-validation for contacts whose phone numbers haven't been checked in 90+ days.

Sales Prioritization

Filter your contact views to prioritize outreach to contacts with recently validated phone numbers.

Data Quality Reporting

Build custom reports showing validation coverage across your contact database.

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Technical Details

• Property Type: Datetime
• Property Name: last_validation
• Scope: Contact records only
• Automatic Updates: Yes, updates on each validation event
• Retroactive: Only applies to validations performed after feature activation

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Frequently Asked Questions

Q: Can I see historical validation data from before this feature was enabled?

‍A: No, the timestamp tracking only captures validations performed after the feature is activated on your account.

Q: Does this work with bulk validation operations?

‍A: Yes, timestamps are recorded for both individual workflow validations and bulk operations.

Q: Can I customize the property name?

‍A: The system property name is fixed, but you can create custom views and reports using this data.

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