Track which contact phone numbers are valid with automatic boolean validation status

Overview

Clean Dial's Phone Validated property automatically tracks the validation status of each contact's phone number in your HubSpot workflows. This boolean (true/false) property gives you instant visibility into which contacts have reachable phone numbers, enabling smarter routing decisions and more effective sales processes.

‍

‍

How It Works

When contacts pass through a Clean Dial validation workflow action, the system automatically:

1. Validates the phone number using Clean Dial's validation engine
2. Determines if the number is valid (reachable) or invalid (unreachable)
3. Sets the Phone Validated property to either true or false on the contact record

This happens seamlessly in the background - no additional setup required in your workflows.

‍

Setting Up the Custom Property

‍

‍

To view validation status on your contact records:

1. Navigate to CRM > Contacts
2. Select any contact record
3. Go to Key Information section
4. Click Actions > Customize Properties
5. Search for "Phone Validated" under the Clean Dial section
6. Add the property to display on contact records

‍

Benefits

Workflow Efficiency

• Only route contacts with valid phone numbers to sales teams
• Create reliable calling lists that won't waste time
• Automate lead scoring based on phone number quality

Data Quality Management

• See at a glance which contacts are reachable
• Filter out invalid numbers from outreach campaigns
• Track phone number quality across lead sources

Sales Team Productivity

• Reduce frustration from dialing dead numbers
• Increase connect rates with pre-validated contacts
• Focus effort on contacts you can actually reach

‍

Use Cases

Smart Lead Routing - create workflows that only assign leads with valid phone numbers to your sales team.

Calling List Creation - filter contact views to build calling lists containing only reachable numbers.

Lead Source Analysis - compare phone number quality across different marketing channels and lead sources.

Data Hygiene Workflows - set up automated processes to flag or remove contacts with invalid phone numbers.

‍

Technical Details

• Property Type: Boolean (true/false)
• Property Name: phone_validated
• Scope: Contact records only
• Automatic Updates: Yes, updates on each validation event
• Default Value: No default (blank until first validation)

‍

Frequently Asked Questions

Q: What happens if a phone number fails validation?

‍A: The property is set to false, indicating the number is not reachable.

Q: Can I use this property in HubSpot workflows?

‍A: Yes, you can filter and trigger workflows based on the Phone Validated property value.

Q: Does this work with bulk validation operations?

‍A: Yes, the property updates for both individual workflow validations and bulk operations.

Q: Can I see historical data for contacts validated before this feature?

‍A: The property only applies to validations performed after feature activation on your account.

‍